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Granicus Insights

Wireless Terms and Conditions

Communications Cloud, by Granicus, sends wireless messages on behalf of government agencies and organizations. By subscribing to this alerting service you agree to the following Terms & Conditions. 

Most wireless service providers provide text messaging service. While there is no charge to sign up for wireless updates, your wireless service provider may charge per message. Check with your provider for details on additional costs.

To stop receiving messages, text STOP to 468311. Be aware that this will halt all text messages from any government organization that uses Communications Cloud to send text message alerts.

Terms and Conditions

User Privacy

Granicus will not share nor use your mobile number for any other purpose than receiving updates from the selected client.

User Fees

Granicus does not charge recipients to receive text messages. However, messaging and data rates may apply.


To opt-out (discontinue receiving messages from Communications Cloud), reply STOP from your mobile device to 468311. We will confirm your opt-out by text and you will not receive any additional messages from Communications Cloud unless you opt-in again.


Granicus is not liable for any delays in the receipt of any SMS messages connected with this program. Delivery of SMS messages is subject to effective transmission from your wireless service provider/network operator.

Privacy Policy

Granicus respects your privacy. We will only use information you provide to transmit your text message. Nonetheless, we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide an organization the information in connection with the wireless message service, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If we, in our sole discretion, believe that any such information is untrue, inaccurate, or incomplete, we may refuse you access to the Service and pursue any appropriate legal remedies.

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