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Granicus Insights

Structure

 

As a Site Manager you handle the structures that other users operate within. This framework reflects the broader organizational priorities and brings greater visibility to the content on your Granicus Open Data site. Many of the tools that help organize the content on your Granicus Open Data site also make it easier to navigate and find the right content. All of this improves the experience of a site visitor and makes it more likely that citizens can use the data published on your site. 

Adding and editing Topics, Tags, and data formats.

Topics.

Enhanced user experience, branding, and information architecting–the Topics feature touches on all of these areas to add ease-of-use for both site visitors and users working behind the scenes.

With so much data in a single place, Granicus Open Data sites have a number of tools to organize the information for citizens to easily and intuitively find what they are looking for. Topics catch site visitors’ attention right from the Home page. As with most Granicus Open Data features, Topics are built to provide a crisp, engaging user experience that is adaptable for customization. Either font icons or images can be used, and these graphics can be customized in appearance and color to fit the individual look and feel of any agency. The default Granicus Open Data icon font set includes over 100 icons, and new icon font sets can be added anytime for a broad range of options.

Topics are typically reflect broad categories like “Transportation” or “Education”. These are areas of interest that should remain consistent themselves and collect timely, relevant content. Topics appear on the front page (unless otherwise modified) along with their assigned icons.

 

Where Topics are managed. 

Topics are included in the Structure section of this guide because they're considered a taxonomy. Taxonomies are a high-level way of collecting and organizing information. The smaller pieces of information that make up taxonomies are called terms. So for example, you could have a taxonomy of fruit and individual terms might be "apple" or "banana". You'll find Topics in the Taxonomy drop-down menu item under the Site Configuration menu link on the Admin Menu. 

 

 

Click on the Topics link to get to the main page where Topics are managed. 

 

 

Adding and managing terms. 

Granicus Open Data comes with six preset Topics: Transportation, Education, Finance and Budgeting, Health Care, Public Safety, and City Planning. You can add to the existing terms or replace them with different terms. The Topics for your Granicus Open Data site depend largely on what data is on the site and the areas of interest you believe your site visitors are most interested in.  

Add a term. On the Topics page, click on the Add term button to open the options for adding a new term (a single Topic) to be included in the collection of Topics. The only fields that are important for adding a new Topic are the Title field and icon selection. The title is the name of your Topic that will appear on the front page of your Granicus Open Data site under the icon you select.

  • Icon Type: Font icon. Choose an icon from your font icon library or upload a new image. Whichever you choose, you want something the is both eye-catching and expressive. Site visitors should know exactly what kind of content the Topic includes from the graphic without relying on the text.

  • Icon color. For Font icons, you can choose a color for the icon of your Topic. Images do not have an option to change the color. It’s best to choose a single color that all your icons have in common. The color should also fit the look and feel of the rest of your site, either as a matching or complementary color. 

 

 

Icon Type: Image. If you have an image that you prefer to use for the Topic icon, select the Image selection instead of Font Icon. Click the Choose File button to find the image on your computer and then click the Upload button to finalize the selection. Note that there are limits on the file size and type. 

 

 

In the example below, the Site Manager is adding a new term to the Topics taxonomy called "Environment". The Site Manager chooses an icon from the library and then chooses a color for the icon. Once the Topic is saved it will appear on the front page.

 

When all your selections are made, click the Save button at the bottom of the page to finalize your choices and save the term. Once the new Topic is saved it will appear on the front page with all the other Topics.

It's best to keep your site looking orderly, so you don't want Topics to appear like they do in the image below. For the purposes of this example, a different color was chosen to demonstrate the change, but in practice color schemes should remain consistent across your site.

Additionally, the number of Topics pushes down to a second line and appears uneven. Keep the number of Topics even appearance by maintaining a certain number of Topics at any given time. Since there are six Topics to a line, that means the number of Topics should follow a factor of six. 

 

 

Manage terms. As the appearance of your Granicus Open Data site evolves, you may need to also change the appearance and even titles of your existing Topics. In most cases, it's best to edit existing Topics rather than create completely new ones. If you delete a Topic then all the content that was before associated with the Topic will no longer have any association because the Topic doesn't exist. But if you update a Topic, then the content will still be associated with the Topic with the updated title and icon. 

You can change the title, icon, and icon color of existing terms by clicking the edit link under the Operations column on the row of the Topic you want to edit. The only fields that are important for adding a new Topic are the Title field and icon selection. The title is the name of your Topic that will appear on the front page of your Granicus Open Data site under the icon you select. 

Re-order Topics. While many site visitors will be attracted to a topic based on its visual element (the icon) many site visitors will read Topics from left to right like with text. You might have some Topics that you want to promote to ensure that site visitors don't miss them. You can re-order Topics to follow the rank of importance to the site visitor. 

Notice the compass arrow to the left of each Topic name. You can change the order of the Topics by clicking and holding the compass arrow, then dragging and dropping each Topic either higher or lower on the list. The order determines how the Topics appear on the front page of your Granicus Open Data site. The first Topic on the list appears as the first Topic on the front page. It appears on the far left and the rest follow horizontally across the page.

 

How it appears behind-the-scenes: 

 

How it appears on the front page: 

 

Customizing icon options. 

A consistent appearance on your Granicus Open Data site that aligns with the image of your overall organization is important. While your Granicus Open Data site is dedicated to data publishing, getting your data into a central location, and increasing transparency to engage with the broader public, it should be clear to site visitors that the effort is part of the larger organizational priorities. If you do use the default font icon library, you can also manage how the library is used.  

Uploading new font icon libraries. To add greater flexibility in the appearance of Topics to align with your organizational image, you can add your own font icon libraries to choose from for your Topics. By default, Granicus Open Data comes with a font icon library called “Granicus Open Data Topics”. It includes over 100 icons to choose from for your Topics. Alternatively, you can also upload your own font icon library if you have one that you prefer.

 

 

You’ll need to name your library with the Title field to manage it among all the uploaded font libraries. Uploading a library also requires four standard files that make a font: EOT, SVG, TTF, and WOFF. If you don’t have these files then you’ll either need to get the files or use the default Granicus Open Data Topics font.

 

 

Editing existing font icon libraries.

Once a font icon library is uploaded, you can go back and make edits to an individual library under the Uploaded Font Libraries tab.

 

Edit Font Options. Click the edit font link to change the details of the font icon library like the title and the files containing the visual elements of the library.

Edit Font Blacklist. Your font icon library may contain hundreds of icons, but there might be some icons that you don’t want users to assign to Topics. You can add unwanted icons to a blacklist to block those icons from appearing as an option. Edit the font library blacklist to choose which icons cannot be assigned to Topics. Click on an icon or remove an icon from the blacklist by click a red icon.

 

 

Delete a library. You can delete an entire library from your site with one click. If a font icon library is in use it can’t be deleted, so you’ll need to change the active library before deleting a library. Once a library is deleted, the action cannot be undone so be careful when removing font icon libraries. 

Adding and managing Tags. 

As content is added by users of all types, authors can add Tags to their content. Tags are free-form, so they can be newly added in the field and can contain any words. You can think of Tags as keywords either within or related to the content. By including Tags on your content it will appear when the terms are included in a search.

 

 

Adding Tags to content. Users can add Tags to Datasets and Data Stories, whether they have been added before or not. Simply type the key term you want to tag your content with and hit the space key on your keyboard. Tags are added in single terms, so if you have multiple or compound words they will either have to be combined for a single term or separated with dashes. If a Tag has been used before, Granicus Open Data will autocomplete the term for you. If the Tag has not been added previously, then a new Tag will be created and can be used in the future. As a Site Manager, you can add Tags without adding them to content on the Tags menu. 

 

 

Managing Tags. Because Tags are free-form and can be newly added by any user, you may end up with many unnecessary Tags that are counterproductive. Too many Tags can actually make it more difficult to sort through data and confuse site visitors. As a Site Manager, you have access to all the terms collected as Tags. You’ll want to keep an eye on your Tags to make sure they stay orderly and relevant. You can edit or remove redundant or incorrect terms from the Tags menu under the Site Configuration link on the Admin Menu.

In the example below, the Site Manager is deleting a partial (and redundant) Tag as well as editing a Tag that is useful, but spelled incorrectly. This will help users avoid associating their content with the wrong Tags. 

 

 

Data formats. 

Data added to your Granicus Open Data site may come in a number of file formats. You can think of data, or file formats, as labels to tell site visitors what type of data is contained in the file–adding a data format does not change or transform the contents of the files themselves. File formats describe how the data is formatted and indicates how it should be read.

In some cases file formats may be similar like CSV or XLS, which both contain information organized into rows and columns. But in many cases, indicating the file format makes an important difference. Geospatial data formatted in an XML file is read very differently than similar data formatted in a JSON file. Data formats allow users to choose the right data format and tell site visitors which type of data they should expect when they download the file. 

Add data formats. Granicus Open Data comes standard with the most common data formats, but you can add more file formats as needed. File formats fall under the Taxonomy menu item on the Admin Menu. Use the Add term button to include an additional file format. Keep in mind that data formats are just labels to tell site visitors what type of data is contained in the file–adding a data format does not change or transform the contents of the files themselves. 

 

 

Manage data formats. If the language used for the data formats changes, you can edit the name of the format rather than delete the old one and add a new one. This is important because any data content that has the old data format will require a new label to tell site visitors what type of format the data is in. If instead you update the existing data format by editing it, all the data content with the old data format with update automatically. 

 

URL aliases.

Though it may not be obvious, URL aliases are important to the overall experience a site visitor has even before they get to your Granicus Open Data site. Because every URL must be unique to work properly by default most URLs are a string of arbitrary numbers, symbols and letters.

This serves the purposes of creating a unique URL, but they can be hard to remember, too long to share, and cause alarm about the credibility of the source. Aliases let you create a URL that is easy to read, understand, and share while still maintaining a unique location on the web. 

 

Managing URL aliases. 

On Granicus Open Data, URL aliases are automatically generated for content, unless you (as a Site Manager) specifically unselect that option on a piece of content. That means that instead of using the automated URL path that is generated for technical administration (usually an indiscernible cluster of numbers of letters) and alias is created that is easy to read, remember, and type into the search bar. On Granicus Open Data, the alias is typically the title of a piece of content.   

While the aliases are created at the time that the content is generated, you can also change the alias of a piece of content any time. You might find some terms make more sense or appear more frequently in site visitor searches. You can also delete the alias and leave only the administrative title for a piece of content, but it is not recommended. 

From the Site Configuration menu item on the Admin Menu, find the Search and metadata section and click the URL aliases link to manage URL aliases. Options in the URL aliases page under the Search and metadata section show a list of the existing URL aliases and gives you options for either changing the alias or deleting it. In general, you won’t need to make bulk updates or delete groups of aliases, so we recommend just using the List button when making changes.

 

 

Find the URL that you want to change and click the edit link in the column furthest to the right of the URL. Only change the Path alias field; choose a name that is easy to remember, relatively brief so that it's easy to share, and a name that is engaging and tells a site visitor what they'll be reading. URL aliases are an excellent opportunity to improve how the content on your Granicus Open Data site is discovered because you can include key search terms that commonly appear in site visitors' searches. 

 

 

In the example below, the Site Manager is editing the URL of a Dataset to make it more specific so that it appears in searches for bike lanes in Miami. 

 

 

 

 

Site Manager Playbook

 

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