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Granicus Insights

Account access and setup

Getting to the site 



Look at the image above. The first part, demo, is the subdomain of the larger site, Your Granicus Open Data site will have a unique URL, typically as a subdomain of your larger website. 

Anyone can see the site and the data on it, but only users with assigned roles and permissions can get behind the scenes to edit the content. On your Granicus Open Data site, you can get to the login page by simply typing /user



Once there, you can log in with your account information. We suggest bookmarking the page for quick access. 


Getting your login information

Regardless of your role, you will be given login information to access the site. Do not register for an account. If you navigate onto your Granicus Open Data site and see a button to register for an account, don't use this to make an account. Not all sites choose to keep this feature, but the account registration function from the Home page is intended for the general public to create accounts in order to give feedback on the site content. Your account will be created for you with additional permissions necessary for adding and editing content.  

For your account details, you may receive an automated email with a link and further instructions for login or simply be contacted directly by the person managing your site. Once you receive your account information, you can access the site, log in, and begin setting up your profile. 

Access the site and log in/log out 


Get to your Granicus Open Data site and log in by either:

  • Finding your Granicus Open Data site and typing /user in the web address bar after the site name. 
  • Following the link sent to you with your login information. 

If you don't remember or can't find your password you can get a new password by clicking the Request new password button. 


Use the login information provided to access the site and your profile. You'll see your most recent content, your profile details, and your profile image. 



When you're done adding and editing content on the site, you'll want to make sure you log out to avoid security risks. You can log out from anywhere on the site by using either of the buttons shown in the picture below. The blue navigation bar is not on every page of the site, but the black administration bar (the Admin Menu) always appears. 



Once you log out, you'll be taken back to the Home page of your Granicus Open Data site as if you were a general site visitor. 



Setting up your profile 



Once logged in, you'll see your profile page. By clicking the Edit button above your profile image, you can change the details of your account including:

  • Your Username.
  • The email address linked to your account and how you will be contacted.
  • Your password (you can also request a new password if you've lost or forgotten it).
  • Additional information about you in the About section and your timezone.
  • Your profile image.

You can also see which Groups you belong to and delete your account by clicking the Cancel account button. 


Next up

Learn how to navigate through the Admin Menu as a Site Manager. 

Using the Admin Menu

  • The Admin Menu items and what they do
  • Using caches


Site Manager Playbook


Account access and setup   |   Appearance   |   Data and Content   |   People   |   Structure   |   Using the Admin Menu 



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