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Granicus Insights

Site Manager Playbook

I'm a Site Manager, what do I need to know? 

Are you a Site Manager maintaining a Granicus Open Data site? Read this Site Manager Playbook to learn about how you can use Granicus Open Data to use data to tell stories and draw out insights, manage data as content, make data available and accessible, and follow Open Data standards and stay flexible. 

Ready to get started with managing your GovDelivery Open Data site? Use this guide to learn more about content, data management, user management and more.

Being a Site Manager

Technically speaking, Site Managers have the most control over a Granicus Open Data site. On Granicus Open Data users are limited to what they can do on the site based on the role they are assigned. Site Managers have the greatest permissions outside of a Site Administrator, who implements the site. But permissions are more than a technical limitation; the role holds the highest level of accountability. So while Site Managers have the greatest freedom to move through the site, they also have the most responsibility to keep it in order.   

The role of Site Manager is broad. You'll touch many parts of the site and need to know what's happening at a high-level, but typically a Site Manager isn't dealing with the finer details of content management. Other roles, like Editors and Content Creators, focus on maintaining high quality data and narrative content that both follow standards as well as engage site visitors. Get more information about different user roles in the People section of this playbook. 

As a Site Manager, you build the framework that other roles operate within and build on. With that structure in place, you can focus on the overall experience site visitors have as they navigate your Granicus Open Data site. A Site Manager's objective is to make open data meaningful by reaching citizens and connecting them to the right data at the right time. A Site Manager handles all the parts of the Granicus Open Data site that makes that possible. 

What does a Site Manager handle?

  • Data and content. One of the biggest pieces of a Granicus Open Data site is of course the data itself. Decide how users can add data and create content. Use special visual tools just for Site Managers to showcase the stories and insights within datasets. 

  • People. Data and content management can't be done alone. Site Managers handle all the users on the site and decide who has access to what. They can also create Groups for organizations, which have even more possibilities for roles and permissions. Build your team to build your site.  

  • Structure. Creating new Pages, Granicus Open Data Topics, creating Groups, etc. are all forms of structure on a Granicus Open Data site. Use these structure types to create a framework for other users to operate within and build upon. 

  • Appearance. You can make your Granicus Open Data site look and feel completely aligned with your organization to give site visitors the best possible experience while going through the site. Add your logo, change page layouts, customize the Home page, or pick out the right fonts to match your brand. 


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