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Granicus Insights

How do I unsubscribe from text message alerts?

To either unsubscribe or change your text message alerts, simply edit your subscriber profile for the agency you are receiving them from. To do this, access the website for the organization whose text message alerts you are receiving, and enter your mobile number as if you were signing up to receive updates as a new user.

Once you do so, your mobile number will be recognized by the system, and you’ll be taken to a page where you can edit your text message alert subscriptions. Uncheck any boxes for updates you would like to stop receiving, or check new boxes for updates you like to start receiving.

You can also to text the word “STOP” to 468-311 to unsubscribe your number completely. Please note, however, that this method will remove your text message alert subscriptions from any and all organizations that use GovDelivery services to send their messages. It is recommended that you use the previous method to adjust your subscriptions by individual organization.