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Granicus Insights

October, 2015

October 14th, 2015

Enhancements Authentication

GovDelivery now has an option for federal accounts to require their users to log in using authentication.

Only users from those accounts that have this feature enabled can log in using authentication. Once an account has this feature enabled, all of the account administrators must sign in using

The login option appears for all users on the initial start-up screen of the GovDelivery Communications Cloud:


If your account is enabled for authentication, when you click Sign in using Account, you're taken to their login screen. After the user successfully logs into their account, you're returned to the GovDelivery Communications Cloud with the session open. (7917)


Filtering Criteria

An additional filtering criteria was added for all accounts that have filtering enabled: "Send Activity Were Sent." The criteria filters subscribers who were sent a specific bulletin.

To use the "were sent" filtering criteria, on the Create Bulletin page on the Recipients pane under the To field, click on Apply criteria... and select Send activity from the drop-down menu. Select were sent in the first field.


You can click View Recipients to see the subscribers who met the "were sent" filtering criteria.

(9029, 9030, 9039)


Subscriber Uploader

Now, when you upload subscribers to a topic, your confirmation email from GovDelivery will include a link to a CSV file that contains all of the email addresses that failed to upload:

The CSV file will also give a status for each unsuccessful upload. They are:

  • Suppressed. The email is on a blacklist and should not be sent to.
  • Ignored. The email is a duplicate of an existing record, or was duplicated in the upload.
  • Invalid. The format of the email was incorrect.

You have 30 days to access the CSV file from the link.

For the sake of security, if you upload subscribers using FTP, you will not receive the link to the CSV file. That's because users other than GovDelivery administrators may FTP to the platform.

(7935, 9313)





In the past, when adding US phone numbers to administrator profiles for use in two-factor authentication, some numbers were being incorrectly converted to a UK format.

To fix this, we added a country code field to the phone number area for adding devices to administrator profiles. (8814)



Copying and pasting a nonstandard URL, such as a URL macro, will no longer result in broken links in the resulting bulletin. (3238)

For test bulletins, entering an email address in the recipient pop-up box no longer adds all of your contact emails to the To: field. Only the email address you enter will appear there. (9306)

Previously, some bulletins sent to large recipient lists (over 1 million recipients) were failing. Now bulletins sent to recipient lists of over a million recipients should not fail. (9280)

Link sanitization will now create valid hyperlinks in bulletins for web addresses with unusual spacing or characters. Previously, the links to those addresses were broken. (9183)

When you create a heading in a bulletin as an anchor for a table of contents, you can now make the heading a working hyperlink. Previously, if you made a heading both an anchor for a table of contents and a hyperlink, the link did not work. (9016)



Subscribers are no longer taken to your default quick subscribe page when they click on a link to a custom subscribe page. The links will now take subscribers to your custom subscribe page. (9303)


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