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Granicus Insights

November, 2012

On Wednesday, November 14th, GovDelivery added new features and enhancements to the Communications Cloud platform.

New Videos and Training

We’ve created new videos to help your organization leverage the tools in your GovDelivery account to increase your reach, engage your constituents, and see the tangible value of the communications that your organization is sending.

  • See the impact of your multi-channel communications with a walk-through of the Bulletin Analytics Report
  • Want to send professional looking newsletters, announcements or press releases? Check out the video tutorial on how to use the Advanced Bulletin Editor
  • Convert your Facebook “likes” to email or SMS subscribers with a GovDelivery Facebook Sign Up App

See more GovDelivery videos or sign up for free weekly trainings on the trainings information page.

Browser Compatibility and Rendering Enhancements 

GovDelivery continually strives to give your organization the best user experience possible.  This month brings a few enhancements to how administrators view DCM and how subscribers consume bulletins.

  • Administrators should enable JavaScript for expanded functionality, and GovDelivery now provides a prompt within Communications Cloud if administrators have it disabled
  • New enhanced rendering for subscribers viewing Advanced Bulletins in Outlook
  • Optimized image upload for administrators using Advanced Bulletins with a Chrome browser
  • Removed styling from Send by Email confirmation request messages so that administrators can use the Send by Email confirmation request as a preview for how their bulletin will display

Reporting

The Network Report shows your organization how many subscribers you receive each month from your Network partners, and this month GovDelivery has optimized the data display with new colors.

In the Bulletin Analytics Report, any downloads of the report data that exceed 10,000 rows will now display a notification and the results will be sent to the administrator’s inbox. 

Updated Selection Options

The Network Report shows your organization how many subscribers you receive each month from your Network partners, and this month GovDelivery has optimized the data display with new colors.

In the Bulletin Analytics Report, any downloads of the report data that exceed 10,000 rows will now display a notification and the results will be sent to the administrator’s inbox.

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