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Granicus Insights

Account Management

Account Management
Users with the Account Administrator role can make account-level changes across all subscription topics. Account Administrators are also responsible for managing other users in the account as well as creating topics and assigning administrators to those topics. You can browse the articles below for more information about any given account setting or task.

This section also includes two checklists designed to help Account Administrators walk through common setup workflows. You can access digital checklists on the Account Admin Checklists tab.

Initial Checklist: This checklist contains a list of the account-level settings and configurations an Account Administrator should address. It is helpful to reference this checklist when you are first starting in Communications Cloud, though you may need to perform some of these tasks at a later time.

New Group Checklist: This checklist contains all tasks that are necessary when you are setting up a new group of communicators and topics in Communications Cloud. 


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